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Incident retros

Post-mortems and what we learned.
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All articles // 29 posts · newest first
12 Jun
INCIDENT RETROS

The anatomy of a five-minute MTTR

What a fast recovery actually looks like when the runbook, alerts and traces line up.

Arjun Mehta Jun 12 2026 2 min
10 Jun
INCIDENT

S3 throttling took our ingest pipeline sideways

A new customer's onboarding backfill hammered a single S3 prefix hard enough to trigger request throttling that spilled over...

Arjun Mehta Jun 10 2026 3 min
02 Jun
INCIDENT

The blameless postmortem playbook, tested live

An engineer's config typo caused a real outage. Here is how we ran the retro without naming a villain, and what the process...

Priya Raman Jun 2 2026 3 min
22 May
INCIDENT

Readable postmortems: the incident we almost misdiagnosed

Our first draft of this retro blamed the wrong service. A clearer timeline, written before the fix instead of after, caught the...

Lena Park May 22 2026 3 min
15 May
INCIDENT

The load balancer that sent all traffic to one AZ

A health-check misconfiguration marked two of three availability zones as unhealthy simultaneously, concentrating all traffic —...

Priya Raman May 15 2026 3 min
08 May
POSTGRES

Replica lag and the stale reads nobody caught

A read replica fell nine minutes behind primary during a bulk import, and read-after-write consistency broke for any user who...

Lena Park May 8 2026 3 min
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