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Incident retros

Post-mortems and what we learned.
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All articles // 29 posts · newest first
18 Mar
INCIDENT

GC pause storms: how one bad flag doubled our p99

A JVM heap-tuning change meant to reduce memory footprint instead triggered longer, more frequent garbage-collection pauses...

Lena Park Mar 18 2026 3 min
11 Mar
ALERTING

The certificate that expired on a Friday

An internal service-to-service TLS certificate expired quietly, and the alert meant to catch it 30 days early had been silently...

Arjun Mehta Mar 11 2026 3 min
04 Mar
INCIDENT

Twenty minutes dark: a DNS TTL postmortem

A DNS cutover during a data-center migration should have been invisible. A too-long TTL and a stale resolver cache made it a...

Priya Raman Mar 4 2026 3 min
24 Feb
INCIDENT

Connection pool exhaustion: the 3am page nobody wanted

A slow query from an analytics job held connections open just long enough to starve the production API of its own connection pool.

Lena Park Feb 24 2026 3 min
17 Feb
KUBERNETES

The cron job that ran twice: a leader-election postmortem

A rolling deploy overlapped with a leader-election handoff just long enough for two pods to both believe they were the leader,...

Priya Raman Feb 17 2026 3 min
09 Feb
ALERTING

The alerting blind spot that let a 2am outage run for 47 minutes

Our alert thresholds were tuned for daytime traffic. At 2am, the same absolute error count that should have paged someone was...

Lena Park Feb 9 2026 3 min
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