// observability, reimagined

Ship fast. Sleep through the night.

Helix unifies metrics, logs and traces into one on-call workflow — so you find the failing span before your users do.

Trusted by 2,000+ on-call teams
Ship fast. Sleep through the night. Ship fast. Sleep through the night. Ship fast. Sleep through the night.
Trusted by engineering teams shipping at scale
LIVE
1.2M EVENTS/MIN p95 <400ms 99.99% UPTIME 10B EVENTS SCANNED SOC 2 TYPE II OPENTELEMETRY-NATIVE ZERO SEAT FEES 30-DAY HOT RETENTION TAIL-BASED SAMPLING
(01) / what you get

One platform for every signal

Stop stitching together five tools. Helix ingests, correlates and alerts on your entire stack from a single, fast pipeline.

Unified telemetry, one timeline

Logs, metrics and traces share one schema and one clock. Line them up on a single timeline and the correlation that used to take four tabs is just there.

Unified telemetry, one timeline
SUB-SECOND QUERIES
<400 ms

p95 query latency scanning 10 billion events. Ask a question, get the answer before you blink.

Smart alerting

Baselines that learn. Page only when it matters.

Distributed tracing

Edge to database, with flame graphs and span context.

Tiered retention

Hot for 30 days, warm for a year. Pay for what you query, not what you hoard.

SOC 2 & SSO

SAML, SCIM, audit logs and field-level redaction from day one, every plan.

// anatomy of an incident

From alert to resolved in four moves

t+0s
Detect

Anomaly fires

Helix spots the latency spike before the threshold alert would.

t+30s
Triage

Right team paged

Ownership routing pages the payments squad, not everyone.

t+4m
Mitigate

Root span found

The trace explorer pins the failing downstream call.

t+9m
Resolve

Rolled back

Deploy reverted, incident closed, timeline saved.

// query, don't click

Ask your telemetry anything

HelixQL turns dashboards into a query language. No more clicking through twelve panels to answer one question.

  • Join logs to traces in one expression
  • Save and share queries as alerts
  • Sub-second over 13 months of data
  • Versioned, reviewable, in git
Read the HelixQL docs
Ask your telemetry anything Ask your telemetry anything Ask your telemetry anything
HELIX · PRODUCTION METRICS LIVE
QUERY LATENCY <400ms p95 query latency at 10B events
AVAILABILITY 99.99% ingestion uptime SLA
TEAMS 4,000+ engineering teams onboard
COST DELTA 62% lower cost vs. legacy APM

(04) / FROM THE ON-CALL

Loved by engineers who carry the pager

We cut mean-time-to-resolution from 40 minutes to under 6. Helix is the first tab open during an incident.
Priya Raman Priya Raman Staff SRE, Northwind
"One query language for everything killed three separate dashboards. Onboarding new on-call took an afternoon."
Marcus Lee Marcus Lee Eng Lead, Quanta
"The bill dropped 60% after we moved off our legacy APM, and queries got faster. Rare to get both."
Sofia Alvarez Sofia Alvarez Platform Eng, Orbital

// get started in minutes

Your next incident is coming. Be ready for it.

Free for 14 days. No credit card. Pipe your first logs in under five minutes.