// observability, reimagined

Ship fast. Sleep through the night.

Helix unifies metrics, logs and traces into one on-call workflow — so you find the failing span before your users do.

Trusted by 2,000+ on-call teams
Ship fast. Sleep through the night. Ship fast. Sleep through the night. Ship fast. Sleep through the night.
Trusted by on-call teams everywhere
LIVE
1.2M EVENTS/MIN p95 <400ms 99.99% UPTIME 10B EVENTS SCANNED SOC 2 TYPE II OPENTELEMETRY-NATIVE ZERO SEAT FEES 30-DAY HOT RETENTION TAIL-BASED SAMPLING
// the platform

Everything in one place

Unified telemetry

Metrics, logs, and traces in one store.

HelixQL

Query everything in four lines.

Smart routing

Page the owner, not the channel.

// why helix

Built for the pager

5 min
median

Five-minute MTTR

From alert to evidence in one click.

60%
less noise

Quieter pager

Suppress the predictable.

100%
outliers

Tail sampling

Keep the traces that matter.

// from the on-call

Loved by engineers who carry the pager

We cut mean-time-to-resolution from 40 minutes to under 6. Helix is the first tab open during an incident.
Priya Raman Priya Raman Staff SRE, Northwind
One query language for everything killed three separate dashboards. Onboarding new on-call took an afternoon.
Marcus Lee Marcus Lee Eng Lead, Quanta
The bill dropped 60% after we moved off our legacy APM, and queries got faster. Rare to get both.
Sofia Alvarez Sofia Alvarez Platform Eng, Orbital

// get started

Your next incident is coming. Be ready for it.

Free for 14 days. No credit card. Pipe your first logs in under five minutes.